Privacy Policy

Last Updated: July 1, 2026

EZ Lift Door Service LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at https://ezliftgaragedoorservice.com/ and use our garage door services.

1. Information We Collect

We may collect information that you provide directly to us, including:

Contact Information: Name, email address, physical address, and phone number.
Service Information: Details about your garage door system, service history, and appointment requests.
Communication Preferences: Your consent to receive emails or SMS/text messages from us.
Payment Information: Information needed to process service payments, if applicable.

2. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies, such as web beacons and pixels, to help operate and improve our website.

What are cookies? Cookies are small data files stored on your device when you visit a website.
How we use them: We may use cookies to understand website traffic, improve site performance, and enhance user experience.
Third-Party Tools: We may use third-party analytics or advertising tools, such as Google Analytics or Meta Pixel, that collect information in accordance with their own privacy policies.
Your Choices: You can instruct your browser to refuse cookies or alert you when cookies are being sent. Some parts of the website may not function properly if cookies are disabled.

3. How We Use Your Information

We may use the information we collect to:

Schedule, manage, and confirm garage door service appointments.
Send technician arrival notifications and service updates.
Process payments and provide receipts.
Send marketing communications, such as service reminders or promotions, if you have opted in.
Respond to customer service inquiries.
Improve our website functionality and user experience.

4. SMS and Mobile Messaging Privacy

EZ Lift Door Service LLC values your privacy. We do not sell, rent, or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their own marketing purposes.

Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Opt-In: Mobile numbers are collected only when users voluntarily provide them through our website forms, booking tools, service requests, or other direct communications.
Opt-Out: You can opt out of SMS messages at any time by replying STOP to our messages. After you send STOP, we may send a confirmation message that you have been unsubscribed.
Help: For help with our text messaging program, reply HELP or contact us directly using the contact information below.

5. Sharing of Information

We may share your information with trusted service providers that help us operate our business, such as scheduling, payment processing, communication, or website support providers. These providers may use your information only as necessary to perform services for us and are expected to protect it appropriately.

6. Data Security

We take reasonable measures to help protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and the "Last Updated" date will be revised accordingly.

8. Your Rights and Choices

You may contact us to update your contact information, ask questions about our communications, or request that we stop sending promotional messages. You can also manage cookies through your browser settings.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

EZ Lift Door Service LLC
556 Mudham Rd
Wendell, NC 27591
Phone: (919) 576-0294
Website: ezliftgaragedoorservice.com